SMS hubs

An SMS hub is a stand-alone system which allows you to send and receive large numbers of text messages via the mobile phone network, without needing to be connected to the internet or to any other computer network.


'Clickatell is a commercial SMS service which allows you to send SMS messages via a web site or through desktop software. It offers SMS coverage to over 500 networks globally.

Who's it for; Commercial SMS services are good for organisations who don't wish to invest in setting up an SMS hub such as FrontlineSMS but wish to send and receive bulk SMS messages.


Send and receive large amounts of SMS messages from your computer.

Who's it for: FrontlineSMS has been specifically designed for use by NGOs and doesn't require an internet connection.

Issues & problems

If you are considering using SMS (text messages) to conduct a survey it can be difficult to secure the trust of respondents. There is a balance to be struck between, on the one hand, ensuring that the data you are collecting is legitimate and therefore your results are valid and on the other hand protecting the anonymity of those who have responded to your survey.

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